Powys Housing News

One Number for PCC Housing Services: 01597 827464

From the 17th November, if you want to contact the Housing Service you only need to ring one number 01597 827464.

The reason we’re changing is to improve the service we provide to tenants and leaseholders of Powys County Council and the general public who contact us about a housing related matter.

When you contact 01597 827464 you will be asked whether your call is about a repair to a council home, if so, you’ll be directed to the Customer Services Centre who will process your request. If your call is about anything else, you’ll be directed to one of our First Contact Officers. Their role is to where possible answer your query there and then, but if they can’t, they’ll refer you onto an officer who can deal with your enquiry. For tenants of the council, this will usually be their Housing Management & Options Officer.

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16 Nov 2014 21:22

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